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          Technology

  • Capacity planning, installation, management and maintenance.  TREQ can guide your IT development and prepare your team for ongoing support, maintenance and continuous improvement.

  • Audio/Visual design and installation.  No hassle conference or training room design and installation.  Designed and delivered on budget, with your staff trained to optimize the use of the equipment and routinely maintain the equipment.  We can design and deliver for your budget.

    Research

  • Root your decisions in fact and data.  TREQ can provide you with competitive intelligence, business, and engineering research. 

  • Customer Satisfaction Measurement and Management (CSMM)

  • D.I.A.L.O.G.  (Data Indicating the Alignment of Organizational Goals); our automated assessment and analysis process will give you objective information rather than management opinion  relative to the Baldridge Award criteria concerning your organization.

  • What is really going on in your organization Organizational Development Solutions can give you some answers

Engineering

  • TREQ can support your engineering efforts from product design to production.  From CAD/CAM and documentation systems to concurrent engineering with your suppliers.  TREQ can guide the development and improvement of your engineering and innovation processes.  We can provide just the right “whack on the side of the head” to invigorate your engineering people and processes.

Quality

In a study of 3,000 companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% -- more than twice as much.  Contact us to discuss developing your human capital.

In a study of 20,000 exit interviews, it was found that the number one reason people leave is because of poor supervisory behavior.  People quite people not companies.  Call about our supervisor development.

Behavioral assessments are helping companies retain their talent:
  • One company ran 800 people through the Success Discovery Process and had a 50% increase in employee satisfaction.
  • Another company ran reports but did not go over the reports on a one-to-one basis and still showed a 26% increase in employee satisfaction.
  • Another company was losing 50% of their new hires during the training program. Benchmarking the job and bringing in the right people increased the retention to 80%
  • An organization had a 74% turnover in their sales force. After benchmarking and debriefing, they reduced that number to zero during the last 18 months.
  • A mortgage company was experiencing over 300% turnover annually among their sales department. The position was benchmarked and the top 5 sales people were compared to the benchmark. Turnover was reduced 250% in just 6 months after they used the TriMetrix® System for their hiring standard.
  • A service organization was losing 60% of all new hires during their first 60 days on the job. Using TTI tools, they changed the hiring process resulting in no turnover for the last 60 days.

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